Term and Conditions

1. Acceptance of Terms

By accessing and using the Bulk Party Supplies Shop website (partysupplieshop.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. User Responsibilities and Account Obligations

2.1 Account Creation and Security

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the confidentiality of your password and account
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

2.2 Acceptable Use

You agree not to use our website to:

• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Distribute malware or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or servers

3. Products and Services Description

3.1 Product Information

We strive to provide accurate descriptions and images of our products, including:

• Age Specific Birthday Party Supplies
• Seasonal and holiday decorations (Christmas, Easter, 4th of July, etc.)
• Cultural celebration items (Diwali, Chinese New Year, Cinco de Mayo, etc.)
• Sports-themed party supplies (Basketball, Football, Baseball, etc.)
• Birthday party decorations, tableware, and wearables
• Baby shower and special event supplies

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If an item becomes unavailable after you place an order, we will notify you and provide alternatives or issue a refund.

4. Orders and Payment Terms

4.1 Order Process

When you place an order:

1. You receive an order confirmation email (this is not a shipping confirmation)
2. We process your order within 1-2 business days
3. You receive shipping confirmation with tracking information once your order ships
4. The order is considered accepted when we send shipping confirmation

4.2 Pricing and Payment

All prices are listed in US dollars. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete, and accurate payment information. By submitting payment information, you authorize us to charge the provided payment method for all purchases made.

4.3 Shipping and Delivery

We ship to most regions worldwide, excluding certain remote areas not served by our carriers. We do not ship to Asia based on current shipping limitations.

Shipping Options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Via EMS for orders of $50 or more, delivered within 15-25 business days after shipment

4.4 International Orders

For international shipments:

• You are responsible for any customs duties, taxes, or import fees
• We declare the actual value of all shipments
• International orders may be subject to inspection by customs authorities
• We cannot guarantee delivery times for international shipments

5. Returns, Exchanges, and Refunds

5.1 Return and Exchange Policy

You may request a return or exchange within 15 days of receiving your shipment, provided that:

• Items are unused, unopened, and in original packaging
• All tags, boxes, and protective materials are intact
• You include proof of purchase (order number or packing slip)

5.2 Non-Returnable Items

The following items cannot be returned or exchanged:

• Personalized or customized items (printed sashes, award ribbons with names/dates)
• Seasonal and holiday-specific clearance items
• Opened or used tableware and decorations
• Costumes that have been worn, altered, or have damaged tags
• Items marked as “Final Sale” on the product page

5.3 Return Process

1. Contact us within 15 days at [email protected]
2. Receive Return Merchandise Authorization (RMA) number and instructions
3. Ship items to our warehouse in Mesa, Arizona
4. We inspect returned items within 3-5 business days
5. Refunds are issued to original payment method within specified timelines

5.4 Refund Timelines

• Credit/Debit Cards: 5-10 business days after refund initiation
• PayPal: 3-5 business days after refund initiation

Original shipping fees are non-refundable unless the return is due to our error.

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content on our website, including but not limited to:

• Text, graphics, logos, and images
• Product descriptions and designs
• Website layout and design
• Compilations of party themes and concepts

are the property of Bulk Party Supplies Shop or our content suppliers and are protected by international copyright and trademark laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our website. This license does not include:

• Resale or commercial use of the website or its contents
• Collection and use of product listings or descriptions
• Derivative use of the website or its contents
• Use of data mining or similar data extraction tools

6.3 User-Generated Content

If you submit reviews, comments, or other content to our website:

• You grant us a non-exclusive, royalty-free, perpetual license to use such content
• You represent that you own or have permission to use the content
• You agree not to submit harmful, illegal, or infringing content

7. Limitation of Liability

7.1 General Limitation

To the fullest extent permitted by law, Bulk Party Supplies Shop shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or use
• Damages related to delays or failures in performance
• Issues beyond our reasonable control (force majeure)

7.2 Product Liability

Our total liability for any claim related to products purchased through our website shall not exceed the purchase price of the product in question.

7.3 Product Use and Safety

You agree to:

• Use all products according to manufacturer instructions
• Supervise children when using party supplies, especially small items
• Use decorations safely, keeping them away from open flames and heat sources
• Check costumes for flammability warnings and follow safety guidelines

8. Privacy and Data Protection

We respect your privacy and protect your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data. By using our website, you consent to our collection and use of information as described in our Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Arizona, United States. Any disputes shall be resolved in the courts located in Maricopa County, Arizona.

We encourage you to contact us first at [email protected] to resolve any issues before pursuing formal dispute resolution.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

11. Contact Information